Notice: this is a past event
No one likes to deal with conflict, but the truth of the matter is Conflict is inevitable, but it can be reduced and turned into something positive. The interpersonal conflicts we experience on a daily basis can potentially shift people's focus away from work and the basic goals of the team, department and organisation. It negatively impacts productivity, morale and ultimately the results. The most important skills needed for managing employee relations are interpersonal communications and conflict management skills.
Conflict Management Skills can help in resolving employee issues quickly and more effectively, and can create greater satisfaction within the team.
This Conflict Management skills workshop will look at the best practice skills for dealing with these often challenging and emotional situations.
Cost (Includes arrival tea and coffee, morning tea & Lunch):
- $240 (Jobs Australia members and associate members)
- $300 (Non-members)
Registration and tea and coffee on arrival at 9am for a 9.15am start
PLEASE NOTE: To receive a discount when registering, you must be a member and signed in to your Jobs Australia website user account. Please contact our office on 03 9349 3699 if you are experiencing difficulty registering or signing in.