Related Publications & Resources
Job Services Australia (JSA) commenced on 1 July 2009 and ceased on 30 June 2015. JSA will be replaced with a new model of employment services from 1 July 2015.This page contains information relating to the history of developments for JSA
Job Services Australia (JSA) is the current evolution of mainstream privatised employment services and commenced on 1 July 2009. It consists of four Streams which are resourced to provide services appropriate to the needs of different types of unemployed people (known as job seekers), and a final Work Experience phase.
It is complemented by Disability Employment Services (DES) and job seekers' eligibility for services is determined by a combination of assessments including the Job Seeker Classification Instrument (JSCI) and if required a Job Capacity Assessment (JCA). Centrelink is the government agency which determines income support eligibility and administers payments, and is generally the referral point for people to access employment services.