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This page outlines news and information relevant to Jobs Australia's past and future advocacy on employment service model design.


In advance of the development of the new employment services model 2015-2020, the 2015 Project provided a consultation mechanism to build a blueprint for future employment services. The project advocated for a number of significant changes to improve employment services for job seekers, employers and providers.

Australia’s employment services system has achieved great results. Since the last round of reform in 2008, Job Services Australia (JSA) providers have placed over 1.25 million out of work Australians into jobs. For the most disadvantaged job-seekers, such as those with mental illness, disability or other severe barriers, JSA has improved outcomes by 90%.

But it’s clear that the system isn’t working for everyone. There is widespread concern about whether the current system can achieve better outcomes for young people, new Australians, older workers and people who are experiencing homelessness; others question its ability to adapt to the structural changes to the Australian economy that are already underway.

Meanwhile, compliance creep has affected front-line efficiency, with employment consultants now spending around half their time on administration.

Job Services Australia contracts are due to expire in 2015, and the Australian Government has undergone the process of reviewing the system prior to the re-tendering of contracts with a view to substantial reform. In the lead up to the process the Minister for Employment Participation said that “nothing is off the table”.

This represented a once-in-a-decade opportunity to re-think our employment services system and the role that it plays in the Australian economy. As the peak body representing non-profit providers of employment services, Jobs Australia grasped this opportunity with both hands.

The aim of Jobs Australia’s 2015 Project was to research and develop ideas for the real changes that are necessary if we are to deliver better employment services and better outcomes for job-seekers.

This work was fed into the Government’s own review processes and, ultimately, influenced the Government’s policy directions and the shape of employment services for 2015 and beyond.