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We can help you to meet your obligations as an employer and work with you to find timely and effective solutions to any industrial relations or human resource problems that might arise.

Because we are dealing with a complex industrial system, and every employee is different, it’s easy for problems to start out simple but then become difficult.

That’s when you need professional advice. The wrong advice can cost not just a lot of money, but also time, energy and the reputation of your service. That is why Jobs Australia established the Community Sector Industrial Relations service.

It’s a constant issue for employers in the community sector – the need to juggle the demands of clients, funding bodies, and community stakeholders - and still be a good employer getting the best from employees.

Our expert Industrial Relations Advisers know the Australian industrial relations system and understand the workplace culture in the community sector.

Professional IR/HRM Advice and Support

Representation in negotiations on employment matters

Awards, Pay Tables and Agreements

Access to IR/HRM Publications and Resources

Training and Consultancy Services

Access to Insurance and Workers' Compensation Programs

View our list of services to members and subscribers

Our advisers can:

  • help you to meet your obligations as an employer; and

  • work with you to find timely and effective solutions to any industrial relations or human resource problems that might arise.

  • We specialise in the community sector, and Jobs Australia is a non-profit community organisation itself. We understand the challenges faced by volunteer committees of management, managing on a shoestring, and community sector values. CSIR is provided by Jobs Australia to all kinds of community organisations throughout Australia.

As a subscriber you will receive:

  • Advice: A toll free 1800 telephone service for prompt free advice on any industrial relations or human resource issue, including hiring staff and drafting contracts, rates of pay, termination of employment, and other employment conditions;
  • Representation of your organisation in negotiations on employment matters, such as enterprise bargaining, performance management, unfair dismissal claims, and disputes (additional fees apply for labour intensive cases);
  • Updates: award and pay table updates and regular industrial relations bulletins to keep you informed of developments in the areas of industrial relations, and human resource management;
  • Training: access to our program of workshops on topical issues as well as tailored programs on request to help promote good HRM practice;
  • On line access: to our various industrial relations publications including Guides to Contracts, Disciplinary Action, and Redundancy;

View our list of services to members and subscribers