Information and Resources for Providers and Job Seekers in Bushfire Affected Areas

​The Department of Employment has compiled a range of information, resources and services to help providers and job seekers in bushfire affected areas.

Links to these resources are available below for providers to share with their job seekers and local employer contacts. These resources also contain useful contacts for those needing assistance.

  • Services Australia’s website provides information regarding the special arrangements in place to help bushfire affected communities, such as Mobile Service Teams and Mobile Service Centres being deployed to impacted communities. Job seekers in need of assistance can call Services Australia on 180 22 66.

  • Employment Facilitators are an on-the-ground presence that can provide support in connecting job seekers with training, job opportunities and linking them with other existing support. Employment facilitators can work with jobactive providers, training organisations and education providers to support those affected by the bushfires. To locate your local Employment Facilitator, please visit the Employment Facilitator website.

  • The Regional Business Recovery information portal has been prepared by The Australian Chamber of Commerce (ACCI) and Industry to assist all businesses in Australia affected by the 2019-2020 bushfires. It provides resources and information to help businesses in locating relevant information at this time, and contains details on business-specific queries ACCI members are receiving.

  •  While assisting communities in bushfire affected areas, the health and safety of job seekers remains a priority. The department appreciates providers’ ongoing vigilance in protecting the safety of job seekers through undertaking appropriate Risk Assessments. When conducting Risk Assessments, visiting the activity location in person will enable the competent person to identify and assess all safety hazards and risks. Actively monitoring activities through visits and regular open communication with Host Organisations will assist providers to ensure that a safe system of work is maintained, as outdoor activities can often bring about dynamic work environments. Further information about assessing risks and hazards is provided by Safework Australia ( and your local regulators.