This ‘Year in Review’ gives us the opportunity to reflect on the year that was. Once again it has been an exceptional year with a significant number of our Members and Associate Members impacted by the COVID-19 pandemic. It is incredible to be witness to the commitment of our membership, in providing continued service delivery whilst working from home or in hybrid or changed work models. The focus on staff and client wellbeing in and out of lockdown must be commended.

Download Report