Effective use of ICT enables organisations to be more efficient, respond better to the needs of its clients, and meet operational and strategic aims. This approach to training has been developed by Infoxchange to benefit Jobs Australia members and CSIR subscribers wishing to improve their ICT capabilities.

Infoxchange customised ICT Training  

Information communications technology (ICT) is a crucial component of any community sector organisation. Effective use of ICT enables organisations to be more efficient, respond better to the needs of its clients, and meet operational and strategic aims. However, finding the time to attend a course to develop your ICT skills can be difficult with limited staff and tight budgets. Infoxchange Australia is pleased to offer a customised ICT training solution with a ten per cent discount for Victorian members of Jobs Australia (www.training.infoxchange.net.au/ jobsaustraliamembers). Course content ranges from introductory to advanced computer use in the Microsoft Office suite of applications and training can be delivered on-site at your premises, which reduces the cost and allows your employees to share the training experience together. Infoxchange will assess your requirements and design an ICT training program that matches the requirements of your employees with the aims of the organisation.

Infoxchange ICT Skills Assessment

Infoxchange can provide a customised ICT training program based on employee and organisational requirements. Infoxchange can also undertake an ICT skills assessment and provide a detailed report to shape the development of the program. Each employee completes an online survey (http:// surveys.infoxchange.net.au/s?s=1920) and the Infoxchange Training Unit will prepare a report with analysis of the results, identification of the training required, and a proposed training program. Following the assessment, should your organisation engage Infoxchange Australia to deliver training of more than $800 in value, the assessment would be complimentary. Should the organisation not engage Infoxchange to deliver training, the usual fee for the assessment will apply:

•  $400 for organisations with ten or fewer employees;
•  $500 for organisations with ten to twenty employees;
•  $600 for organisations with twenty to thirty employees; and
•  A quote will be provided for organisations with over thirty employees.

Case Studies

The Infoxchange Training Unit provides a wide range of customised ICT training for community sector organisations of varying sizes. Some examples include:

•  A three hour overview of custom survey software, Survey Monkey, was provided for ten employees of a peak membership organisation. Total cost was $990 for training development and delivery, including handouts.
•  Infoxchange provided a full day of intensive Intermediate Excel training that was specifically designed for ten employees of a community housing organisation. Total cost was $2,550 for training development and delivery, including participant manuals.
•  A community legal centre with three offices in different locations asked Infoxchange to provide training in a range of Microsoft Office software applications for forty employees. Infoxchange developed an extensive four day training program at a total cost of $6,080, including lunch.
•  For a community aid organisation, Infoxchange delivered a customised training program to upgrade the skills of twenty employees in of Microsoft Excel, Outlook, and Word. Held over one and a half days, the program was adapted from existing Infoxchange training resources and the total cost was $1,605 for training development and delivery, including handouts.
•  Three employees of a community centre wanted to upgrade their skills from the 2003 to 2007 Microsoft Office software applications. Infoxchange delivered a half-day course at a total cost of $880.

About Infoxchange Australia Infoxchange Australia is a unique not-for-profit community development social enterprise that strives towards social justice and equality by empowering individuals and communities through access to information and communications technology (ICT). Focused on the vision of Technology for Social Justice, the Registered Training Organisation (RTO) provides ICT, professional development, and accredited courses for the community sector. To find out more For further information or to book customised ICT training, please contact: David Winslade Training Manager – Operations Infoxchange Australia 375 to 377 Johnston Street Abbotsford Victoria 3067 Email: dwinslade@infoxchange.net.au Telephone: (03) 9418 7428 Fax: (03) 9486 9344 www.training.infoxchange.net.au/jobsaustraliamembers